UHC Helplines



Virtual Program for Back Pain – Kaia Virtual Program for Back Pain – Kaia

Individuals in the hospitality sector can obtain a free license to Kaia’s back pain solution through July 1, 2020. Access personalized back pain therapy using your own phone. *Limited to 1,000 free licenses available.  Learn more and sign up



Crisis Text Line Logo

Crisis Text Line

In crisis? Text for immediate help anytime from anywhere. You can connect with a Crisis Coordinator within 25 seconds on average. Stay in contact until you feel safe. Text HELLO to 741741.



Optum logo

Optum: Emotional Support Helpline

Need a little support? Call any time, free of charge. This helpline is staffed by professionally trained mental health experts. It is free of charge and open to anyone, 24 hours a day, 7 days a week. Call 1-866-342-6892


Optum: Substance Use Disorder Helpline

In crisis? Call for immediate help anytime from anywhere. A person and/or a family member may talk with a licensed recovery advocate about their concerns and needs, get a referral to a professional who can develop a personalized treatment plan and access family support resources.

Call 1-855-780-5955, or visit https://www.liveandworkwell.com/recovery


Visit Our Health Insurance Partner for a complete list of free resources available for members and employees.



For more information on the Hospitality Associations Alliance program and its exclusive member offerings, contact Alliah Sheta at alliah.sheta@optum.com.  


Some restrictions and exclusions apply. Discounts are available only to members of the National Restaurant Association and its state restaurant association partners; and may vary by location and group size.

Insurance coverage provided by or through UnitedHealthcare Insurance Company, UnitedHealthcare Insurance Company of Illinois, Inc. or their affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Health Plan coverage provided by or through UnitedHealthcare of California, Inc.

Investments are not FDIC insured, are not guaranteed by Optum Bank®, and may lose value.