Privacy Policy

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Effective February 19, 2021

Last updated: February 19, 2021

California Restaurant Association (“CRA,” “we,” “us,” and/or “our”) has created this website to provide our site visitors and customers’ own site visitors (“you,” “your”) with information about our company and our tools. This Privacy Policy (this “Policy”) sets forth CRA ’s policy with respect to information, including personal information and personally identifiable data (“Personal Information”), that is collected from you through the site or other service offerings, and the information collected via embedded widgets on those websites (“Tools”) is directed to CRA and governed by this policy.

If you have any questions or concerns about our use of your Personal Information, please contact us using the contact details provided at the end of Section 10.

Changes in Our Privacy Policy: From time to time, this Privacy Policy may be updated/changed. If we decide to change our privacy policy, we will post those changes to this Privacy Policy or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any we disclose it.

1. What We Do

The California Restaurant Association (“CRA”) is a business association that advocates for the restaurant industry of the state of California and provides valuable resources to restaurateurs to navigate the increasingly complicated regulations of the hospitality industry.

2. Information Collected

When you interact with us through the site or other services, we may collect Personal Information and additional information from you, as further described below:

a. Personal Information You Provide: We collect Personal Information from you when you voluntarily provide such information, such as when you contact us with inquiries, subscribe to our digital content, register for access to the services, log in or complete an online transaction on the website. The information requested and collected from you may vary.

By voluntarily providing us with Personal Information, you are consenting to our use of it in accordance with this policy. If you provide Personal Information to the site or through other services, you acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of CRA and other authorized third parties provided in this policy.

b. Non-Identifiable Data: When you interact with CRA through our website or services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to identify you unless it is combined with Personal Information specifically. CRA may store such information itself or such information may be included in databases owned and maintained by CRA and service providers.

c. Aggregated Personal Information: In an ongoing effort to better understand and serve the users of the services, CRA may conduct research on its customer/membership demographics, interests and behavior based on the Personal Information and other information provided to us. This research may be compiled and analyzed on an aggregated basis, and CRA may share this aggregated data with its affiliates, agents and business partners. CRA may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and other third parties for other lawful purposes.

d. Credit Card Data (Processing): CRA recognizes your concerns about Web commerce and transactions using bank and credit card information. Therefore, CRA is committed to keeping Personal Information secure during commerce transactions by using a secured SSL encryption with all direct transactions that involve using credit card or banking information. This process allows CRA to send your credit card number and personal data over the Internet securely. These encrypted data files are securely stored on CRA-owned servers. Once encrypted, only the credit card’s authorization company has the ability to decrypt it. CRA never displays your credit card number online. Additionally, we store any Personal Information you have submitted on forms (i.e., your address, email and billing information) on our secure server. Our server is tightly monitored and controlled. Only those with proper authorization have access to this information.

e. Data We Collect Directly From Members: During your CRA Membership Application we collect various types of information for your account creation and services provided by the CRA. Information includes, but is not limited to: Restaurant Name, Company Name, Full Address, Full Mailing Address, Phone Number, Fax, Website, Social Media Accounts, Industry Segments, Cuisine Type, License Type, Company Type, Tax Status, Tax ID, Additional Location Information, Number of Employees, Number of Managers, Prefix, First Name, Last Name, Job Title, Cell Number, Email and Payment Information to process the application.

f. Member Data We Share: As part of your CRA Membership, we share specific Personal Information with our CRA Partners to provide you with valuable discounts, programs and services. A list of our current partners can be found at Our Partners page. Information shared with Our Partners can include: Membership Status, Profile Status, Profile ID, Company Name, Prefix, First Name, Last Name, Work Phone, Address, City, State and Zip Code.

3. Our Tools:

CRA uses multiple tools to provide our members/customers with a unique experience and website functionality. Our website may contain links to third-party websites, such as LinkedIn, Facebook, Twitter and ECWID. These links to third-party websites are not part of our website, and we do not control the content on these websites or any third party’s privacy policy. We encourage you to read the privacy policy for all third-party websites before you use their website or share any personal information. Below is a list of the tools we use; we provide links to the third-party privacy policies for ease of reference only.

CRA tools include, but are not limited to:

  • Digital Deployment (DD.): We utilize DD for our website platform. DD is the front-facing website where a member can log in, access account information, and view content created by the CRA. Learn more about Digital Deployment.
     
  • MailChimp: We utilize MailChimp for our marketing purposes. These marketing efforts include, but are not limited to: email sends, digital ads, landing pages and subscription management. If at any time you wish to update your subscription preferences, you may click the “update subscription preferences” link or “unsubscribe from this list” link at the bottom of the last email you received. We also abide by the Anti-SPAM Policy (CAN-SPAM Act), and we take every effort to adhere to the Acceptable Use Policy when utilizing the MailChimp system. Learn more about MailChimp’s Privacy Policy.
     
  • Atlas by MemberClicks: We utilize Atlas by MemberClicks to manage our member data. This member database connects with our website to provide our users with unique, tailored experiences. Learn more about Atlas by MemberClicks’ Privacy Policy.
     
  • Oasis by MemberClicks: We utilize Oasis by MemberClicks to manage restaurant employee data. This database connects with our Oasis website to provide our users with unique, tailored experiences. Learn more about Oasis by MemberClicks’ Privacy Policy.
     
  • MC | LMS by MemberClicks: We utilize MemberClicks’ Learning Management System (LMS) to provide educational courses. This LMS connects with our Atlas database to provide our users with unique, tailored experiences. Learn more about MC | LMS by MemberClicks’ Privacy Policy.
     
  • MobileUp: We utilize MobileUp for the CRA Legal App. The Legal App uses the foundation of Digital Deployment’s system. If you download the app and enable services through your mobile devices, you are able to receive various types of push notifications to stay up to date on current legal trends in the restaurant industry. Learn more about MobileUp’s Privacy Policy.
     
  • Feathr: We utilize Feathr for our digital ad retargeting. Feathr utilizes a cookie, which pings when individual pages are visited on the website. Feathr does not track or include personally identifiable data. Learn more about Feathr’s Privacy Policy.
     
  • Google Analytics: We use Google Analytics and other related services. Google Analytics uses cookies to help analyze how users use our sites. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google, Inc. (“Google”). Google may use this information to evaluate your use of the site, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Learn more about Google Analytics’ Privacy Policy.
     
  • CRA Store (ECWID): We utilize ECWID for our online store. Learn more about ECWID’s Privacy Policy.
     
  • Calculoid: We utilize Calculoid for our savings calculators. Learn more about Calculoid.
     
  • Alchemer Formerly Survey Gizmo: We utilize Alchemer to organize and collect feedback data from our members through surveys. Members may voluntarily provide information, including Personal Information by responding to a survey. Learn more about Alchemer’s Privacy Policy.
     
  • EVERFI: We utilize EVERFI for our online training platform for specific courses. Learn more about EVERFI’s Privacy Policy.
     
  • ServSafe: We utilize ServSafe for our training platform for specific ServSafe courses and trainings. Learn more about ServSafe’s Privacy Policy.
     
  • WordPress: We utilize WordPress to software to design and develop our CRA entity websites. Learn more about WordPress’ Privacy Policy.
    • Our entity websites include:
      • Dine Out CA
      • Daily Prep List
      • CRA Specialty Insurance Solutions
      • California Restaurant Foundation
        • Restaurants Care
        • The Grateful Table Dine Out
  • VoterVoice: We utilize VoterVoice for the CRA advocacy efforts. Learn more about VoterVoice’s Privacy Policy.
     
  • Social Media: We utilize social media to stay up to date and current with our members and other users. If you have any questions about the Privacy Policies for the various social media platforms which we use, you can find them here:

California Restaurant Foundation (CRF) tools include, but are not limited to:

  • MobileCause: We utilize MobileCause as the CRF nonprofit fundraising software. Learn more about MobileCause’s Privacy Policy.
     
  • CommunityForce: We utilize CommunityForce as the CRF Scholarship and Grant Application site. Learn more about CommunityForce’s Privacy Policy.
     
  • Bloomerang: We utilize Bloomerang as our donor management software. Learn more about Bloomerang’s Privacy Policy
     
  • CRF also uses similar tools that the CRA uses. These tools include: MailChimp, Atlas, Feathr, Google Analytics, Alchemer Formerly Survey Gizmo and Social Media.

4. Cookie Policy

Each of the CRA entities uses cookies to better understand how visitors use our site, for advertising, and to offer you a more personalized experience. If you are curious about one of the CRA entities Cookie Policy, please select the URL below to view the policy:

You are able to update your cookie preferences (consent) by following the instructions on the individual pages.

5. Security:

CRA takes reasonable steps to protect the Personal Information provided to use our website, services and products. Our goal is to keep your information secure and safe from misuse.

6. Third-Party Sites and Content:

This policy applies only to CRA’s site and services. The site and services, including the tools, may contain links to other websites not operated or controlled by CRA.

a. Editorial Guidance: The goal for editorial content on CRA is to be accurate, fair, complete, and ethical. We are committed to a policy of editorial neutrality. Although content on CRA contains information about legal issues, the content is not intended to and does not serve as legal advice. Users who have specific questions about legal issues should consult with their legal counsel.

b. Content from External Sources and Links to External Sites: Content from external sources will be labeled to indicate the source of the information when the website’s editorial staff did not generate the information. Content on the website may contain links to non-CRA content. These links do not constitute an endorsement of the linked content, and CRA does not guarantee the accuracy of the linked content.

c. Correction and Clarifications: We are committed to quickly correcting any factual errors or errors in interpretation. Editorial staff members will address any errors brought to their attention and make an appropriate correction as soon as possible. This includes misspellings as well as factual or informational errors identified in archival articles after they have been published. The goal is to correct all content so that no errors remain in our permanent archive. We also will provide clarifications in cases where, in our judgment, the wording or the headline on an article may lead to misinterpretation.

d. E-Commerce Website and Partner Websites: Information requested by the CRA and its websites is provided and approved by you. Information requested by other firms, organizations, linked websites and partner sites reached through any CRA website but not controlled by the CRA for purchases is provided on a voluntary basis by you. Affiliate online merchants have privacy and data collection practices of their own. Please consult the partner’s home page for the company profile, which will detail their practices. The CRA (as well as any CRA websites) DO NOT HAVE ANY RESPONSIBILITY FOR THE PRACTICES OF FIRMS, WEBSITES AND/OR PARTNER SITES NOT OWNED BY THE CRA

7. Children’s Online Privacy Protection:

CRA’s website and services are not directed to children. CRA does not knowingly collect information, including Personal Information, from children under the age of 16. If we obtain actual knowledge that we have collected personal information from someone under the age of 16, we will promptly delete it. If you have reason to believe that a child under the age of 16 has provided Personal Information to CRA, please contact us using the contact details provided at the end of Section 10.

8. Your California Consumer Privacy Rights:

Under California Civil Code sections 1798.83 – 1798.84, the California Consumer Privacy Act (“CCPA”), California residents are entitled to additional efforts to protect their privacy, these rights include:

  • Right to Request Disclosure of what Personal Information a business has collected, used, disclosed, and sold of you, up to twice a year
     
  • Right to Request Deletion of Personal Information that a business has collected of you
     
  • Right to “opt-out” of the sale of Personal Information
     
  • Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights – a consumer has a right not to receive discriminatory treatment by a business for the valid exercise of privacy rights conferred by the CCPA
     
  • Access to policies and procedures on how the data is handled
     
  • Enhanced rights for minors to “opt-in” of the sale of personal data
     
  • Authorized agent – a consumer can designate an authorized agent to make a request under the CCPA on the consumer’s behalf.

If you are a California resident and would like a copy of this notice or have any questions or concerns about CRA’s privacy policies and practices, please contact us using the contact details provided at the end of Section 10.

9. Details of Personal Information We Collect, How We Use It and Purpose of Use

Categories of personal information we collect

Purposes of use

Information you provide to us:

 

Contact information and Account/Event Registration
This information can be collected online or at an in-person event. For example:

 

  • First Name
  • Last Name
  • Email Address
  • Mailing Address
  • Physical Address
  • Telephone Number
  • Company Name
  • Mobile Number
  • Fax Number

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

Identification and Demographics

For example:

 

  • Date of Birth
  • Gender
  • Nationality
  • Ethnicity
  • Interest
  • Lifestyle Information
  • Photos

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

Transactional

For example:

 

  • Credit/Debit Card Details
  • Purchase History
  • Delivery Address
  • Membership Information
  • Reservation
  • Personal Details of Guest
  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

User-Generated Content

For example:

 

  • Photos
  • Videos
  • Audio
  • Other information submitted to us, such as comments

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

Research and Feedback

For example:

 

  • Comments that you send to us through:
    • Online Forms
    • Social Media Platforms
    • Email
    • Phone
    • Mail
    • Surveys

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication

 

Categories of personal information we collect

Purposes of use

Information we collect automatically from you and/or your device(s):

 

Device Information and identifiers
For example:

 

  • IP Address
  • Cookie IDs
  • Browser Type
  • Browser Language
  • Operating System
  • Platform Type
  • Device Type
  • Screen Resolution

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

Connection and Usage
For example:

 

  • Browsing Activity
  • Pages viewed on Website
  • Domain Names
  • Advertisements Viewed
  • Forms or Fields completed or partially completed
  • Search Terms
  • Email Opens and Clicks
  • Interaction with Content

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

Geolocation
Prior to utilizing GPS-based functionality on your mobile device a notice will display requesting permission. The CRA Legal App request this permission. For example:

 

  • City
  • State
  • Zip Code
  • IP Address based upon service / WI-FI location
  • Longitude
  • Latitude

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties

 

Categories of personal information we collect

Purposes of use

Source of Information

Information we collect from third parties:

 

Information from public or CRA Partners
For example:

 

  • First Name
  • Last Name
  • Email Address
  • Test Taken
  • City
  • Zip Code
  • Gender
  • Company Name
  • Work Phone
  • Address Information

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties
  • Related Companies
  • CRA Partners
  • Analytics Providers
  • Tradeshows

 

Social Media Information

For example: If you interact with us through social media, depending on your social media settings, we may have access to your information from that social network such as:

 

  • Name
  • Email Address
  • First Lists
  • Photos
  • Age
  • Gender
  • Location
  • Birthday
  • Social Networking Tag
  • Current City
  • Comments
  • People/Sites you Follow

 

  • Provide CRA Services
  • Personalize your experience
  • Send you marketing communication
  • Provide a seamless user experience across platforms and devices
  • CRA Discounts and Partnerships
  • Market and advertise for third parties
  • Social Media Networks
  • Partners of Social Media Networks

 

Employment Information

If you are looking for position with the California Restaurant Association, we will request for you to fill out an online application. For example:

 

  • Personal Information
  • Employment Information
  • Education
  • Employment Background
  • References
  • Certification

 

On rare instances may a paper copy of the application be submitted.

  • Provide Information for Background Checks
  • Reach out to previous employers about work history
  • Once hired – provide information to HR to enroll in:
    • Employee Portal
    • Insurance Benefits
    • Dental
    • Life Insurance
  • Information provided by you
  • Information provided by the company that we use for background checks

 

Categories of personal information we share

Purposes of sharing

CRA Partners we Share with

Information we share with CRA Partners and/or third parties:

 

Business Contact Information
In order to provide discounts and additional services through our CRA Partners we share some of your Personal Information. For example:

 

  • Profile Status
  • Profile ID
  • First Name
  • Last Name
  • Prefix
  • Company Name
  • Work Phone
  • Address Line 1
  • Address Line 2
  • City
  • State
  • Zip Code
  • Member Status
  • Email Address
  • Title
  • Job Position

 

  • CRA Discounts and Partnerships
  • Account creation on training platforms, participate in specific trainings
  • Market and advertise for third parties

Our Current CRA Partners
If you are interested in learning more about our current CRA Partners, please visit Our Partners page.

 

  • Class Action Capital
  • Clover
  • Employers
  • UnitedHealthcare
  • Western Food Service & Hospitality Exposition
  • Restaurant Jobs
  • BMI
  • ASCAP
  • SESAC
  • Fishbowl
  • Compeat
  • Restaurant Startup & Growth
  • Restaurant News
  • National Restaurant Association
  • ServSafe
  • Tiger Natural Gas, Inc
  • Perks at Work
  • RestaurantJobs.com

 

 

10. Do Not Sell My Personal Information:

CRA provides a Do Not Sell link to comply with the CCPA and provide California residents with the ability to “opt-out” of the “sale” of their Personal Information.  You can review or make a request under this section here.

11. Accountability:

CRA uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to the CRA and you do so at your own risk. Once we receive your transmission of information, the CRA makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If the CRA learns of a security systems breach, then depending on where you live, you may have a legal right to receive notice of a security breach in writing. Depending on the type of data breach that has occurred, the CRA may need to comply with other state and data breach notification laws.

12. Access to Information; Contacting CRA:

To keep your Personal Information secure and accurate, we provide various ways you may update your contact information:

  • Logging into your online account and updating information
  • Filling out a contact form
  • Updating your preferences through MailChimp
  • Updating your preferences through the CRA website
  • You may also “opt-out” or unsubscribe from an email list

If you have any questions, comments, or suggestions regarding our Privacy Policy or our treatment of the information you provide us, please use this request form, write to us by email at  privacy@calrest.org, call us at 800.765.4842 x2743 or by mail to:

California Restaurant Association
Att: Helpline – Privacy
621 Capitol Mall, Suite 2000
Sacramento, CA 95814