U.S. Bank | Elavon
Meet our Dispute Resolution team
Elavon • Article • U.S. Payment Smart (January 2025)
2 min. Read
Elavon’s global Dispute Resolution team includes 125 professionals dedicated to supporting our customers throughout the lifecycle of a chargeback dispute.
The team includes subject matter experts in credit card networks and in specific industries and acts as an intermediary and as a resource amid customers’ chargeback disputes.
Be proactive with prevention
Elavon • Article • U.S. Payment Smart (January 2025)
1 min. Read
The representment process can help a business prevail on some chargeback losses, but preventing fraudulent chargebacks is the goal. Here are some tips:
Push back on chargebacks
Elavon • Article • U.S. Payment Smart (January 2025)
3 min. Read
Unchallenged chargebacks can cost your business money in lost sales and added fees. But with the right strategy, fighting invalid chargebacks can be worth the effort. Here are some guidelines:
Friend or foe? Chargebacks 101
Elavon • Article • U.S. Payment Smart (January 2025)
3 min. Read
Cardholders and their card issuing bank initiate a chargeback dispute as a way to argue the validity of a card transaction and request reimbursement from the payment recipient. They often do this instead of first trying to resolve their issue with the involved merchant.
Order those gift cards now to be ready for the holiday rush
Elavon • Article • U.S. Payment Smart (September 2024)
1 min. Read
Gift cards will make up a significant portion of consumers’ holiday spending, consistent with the growth of the industry in recent years.
The Gift Cards market is projected to grow* from $980.7 Billion in 2023 to $3,736.6 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 18.2% during the forecast period (2023 – 2032).
Tips for securing payment devices and reporting their loss
Elavon • Article • U.S. Payment Smart (June 2024)
2 min. Read
Last Updated: 06/28/2024
A temporary device can help with summer ramp up
Elavon • Article • U.S. Payment Smart (June 2024)
2 min. Read
Last Updated: 06/11/2024
If you live in a tourist or recreation destination, summer may be your biggest sales season. The National Retail Federation also identifies Father’s Day, Independence Day and back to school season as top consumer spending events* in the year. Make sure you’re prepared to effectively handle increased summer sales volume.
Protecting your business: Fraudulent authorization testing is on the rise
Elavon • Article • U.S. Payment Smart (May 2024)
3 min. Read
Last Updated: 05/02/2024
Ecommerce attacks are on the rise across the payments industry, regardless of which card not present products merchants use. Our operations team is seeing a spike in authorization testing attacks, in which fraudsters attempt to test stolen payment card numbers with a small online purchase to see if it will be authorized.
Let your customers know you accept digital payments
Elavon • Article • U.S. Payment Smart (January 2024)
2 min. Read
Last Updated: 02/02/2024
In recent years, contactless digital payments have become a preferred way to pay for most customers.
As fewer consumers carry cash and more reach for their card or mobile wallets, the major card brand networks have developed signage, at no extra cost to merchants, to let your customers know that you accept contactless transactions.
Visit these card brand network sites to order complimentary business signage:
Help your business succeed with fast funding solutions
Elavon • Article • U.S. Payment Smart (January 2024)
2 min. Read
Last Updated: 02/02/2024
If you search the top reasons why small and medium-size businesses fail, a common answer emerges: cash flow problems.
Numerous publications report that a whopping 82 percent of SMB businesses fail due to cash flow management* challenges.
Guard against security risks: Maintain your first line of defense
Elavon • Article
4 min. Read
Content originally appeared in the Payment Smart newsletter: 01/2024
Businesses that keep payment data security practices up to date and top of mind reduce the risk of falling victim to several common types of fraud and data breach events.
Start the year strong: Payments acceptance efficiency tips
Elavon • Article
2 min. Read
Content originally appeared in the Payment Smart newsletter: 01/2024
Let the new year be the start of a renewed focus on running your business with the utmost efficiency. This includes payment acceptance best practices. Here are easy ways to make sure you’re starting off strong.
Worried about protecting payment data? We’ve got you covered
Elavon • Article
4 min. Read
Last Updated: 09/11/2023
A layered approach to protecting customer payment data
As instances of cyberattacks and fraud increase, so too does the need to protect transaction data and customer payment information.
More than 80% of companies surveyed for the 2022 IBM Cost of a Data Breach report said they had experienced more than one data breach event in the past year.
Gain efficiency Converge tools help streamline payments
Elavon • Article
4 min. Read
Last Updated: 09/11/2023
Converge tools help businesses streamline payments
If your business uses Converge, you can improve efficiency by using the omnicommerce payment solution’s business productivity tools. You can improve cash flow, control acceptance costs, streamline back-office processes and securely store customer and card details by tapping into the following.