CRA Training Packages
Three amazing packages to choose from Bar Basics, HR Basics, and Safety Basics. Choose one, mix and match or subscribe to all three packages at a discounted rate.
Because you care about your guests, make sure your staff is prepared with the basics they need to succeed. These packages are a great refresher for your long-time staff or a great starting point for your newly hired restaurant employees that have just started in the industry.
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Get to know the CRA Certified Employee Training Programs
Choose between individual courses or courses for your team.
Company Program Information | coming soon
The CRA Certified Employee Training Program is a great resource for restaurants interested in increasing productivity and employee morale while improving the safety of their employees and customers. CRA helps restaurants better serve their customers by providing up-to-date, job-specific training that eliminates guesswork and empowers employees to perform their jobs confidently and safely.
Benefits of providing the CRA Certified Training Program to employees:
- Reduced turnover. The Program builds confidence and enhances motivation, creating happy, positive employees with a can-do, service-oriented attitude, which in turn makes the restaurant a more enjoyable environment for its customers.
- Increased productivity. The Program increases the available skills of employees as the program teaches all aspects of the restaurant, which contributes to increased productivity to improve the restaurant’s bottom line.
- Improved skills. The Program’s courses will help close the skills gap throughout the restaurant. It presents employees with the opportunity to learn about their job as well as other jobs in the restaurant.
- Reduced accidents. The safety and sanitation courses available in the Program will help reduce employee and customer injuries by teaching about common potential dangers in the restaurant and providing safety tips to avoid them.
The CRA has created two tracks of the Certified Employee Training Program. One for the Front of House and another for the Back of House. When companies sign up for the Program, both tracks are automatically added to the account so courses can be assigned to employees based upon their position in the restaurant.
Front of House Curriculum
Front of House 101
Barback
Bartending 101
Busser
Food Runner
Full Hands In/Out
Greeting Guests
Host
How to ask Open-ended Questions
How to Deal with a Difficult Customer
Restaurant Cashier
Server
Soda Machine
Table Set Up and Clearing
Telephone Etiquette
Upselling
Variations of Beer
Variations of Liquor
Variations of Wine
Back of House Curriculum
Back of House 101
Burn Prevention
Cuts & Lacerations
Dishwasher
Expeditors
Fryer Safety
Hood Safety
Knife Safety
Line Cook
Prep Cook
Included in Front and Back of House Curriculum
Sexual Harassment Prevention
Active Shooter
Common Restaurant Lingo
Fire Extinguisher
Ice Safety
Knowing the Menu
Cleaning and Sanitizing
Proper Lifting
Slips, Trips & Falls
Violence in the Workplace
Diversity in the Workplace
Workplace Ethics
Individual Program Information | coming soon
The CRA Certified Employee Training Program is a great way for anyone either currently in or seeking to enter the restaurant industry. This Certification will show your employer or potential employer that you have taken the steps necessary to perform at the highest level in the restaurant. You will learn various skill sets that are required to be successful in the restaurant industry.
Benefits of taking the CRA Certified Training Program:
- Value. Earning a certification from the CRA helps you stand out among your peers and shows your dedication to your career and the restaurant industry.
- Motivation. The Program builds confidence and enhances motivation, creating happy and positive thinking with a can-do, service-oriented attitude.
- Improved skills. The Program’s courses will help you understand all aspects of working in the restaurant.
- Reduced accidents. The safety and sanitation courses available in the Program will help reduce injuries by teaching about common potential dangers in the restaurant and providing safety tips to avoid them.
The CRA has created two tracks of the Certified Employee Training Program. One for the Front of House and another for the Back of House. As an individual, you will choose which program best fits your career goals. Front of House program includes courses such as: Bartending 101, Upselling and How to Deal with a Difficult Customer. Back of House program includes courses such as, Back of House 101, Burn Prevention and Link Cook.
Front of House Curriculum
Front of House 101
Barback
Bartending 101
Busser
Food Runner
Full Hands In/Out
Greeting Guests
Host
How to ask Open-ended Questions
How to Deal with a Difficult Customer
Restaurant Cashier
Server
Soda Machine
Table Set Up and Clearing
Telephone Etiquette
Upselling
Variations of Beer
Variations of Liquor
Variations of Wine
Back of House Curriculum
Back of House 101
Burn Prevention
Cuts & Lacerations
Dishwasher
Expeditors
Fryer Safety
Hood Safety
Knife Safety
Line Cook
Prep Cook
Included in Front and Back of House Curriculum
Sexual Harassment Prevention
Active Shooter
Common Restaurant Lingo
Fire Extinguisher
Ice Safety
Knowing the Menu
Cleaning and Sanitizing
Proper Lifting
Slips, Trips & Falls
Violence in the Workplace
Diversity in the Workplace
Workplace Ethics
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Get to know the Back to Basics Packages
Choose one, mix and match or subscribe to all three packages at a discounted rate.
Bar Basics Package | subscribe now
Package Pricing- Member Pricing: $25.00 | Non-Member Pricing: $30.00
Subscription Length- Monthly
Subscribe to any of these packages for up to 25 users per month in the CRA Training System. Providing this package to your staff, we will set up your account to distribute and view your staff progress for the package(s) you subscribed to.
Or learn more about purchasing access for a single individual.
American Ales
Dive into the difference between the various ales available in America.
American Sparkling Wines
Learn about American sparkling wines and the methods used to create them.
Beaujolais Nouveau
Dive into what Beaujolais Nouveau is and what is unique about this beverage.
California Chardonnay
Introduce yourself to the different aspects of California Chardonnays and learn about the grapes, including when they are harvested and the various Chardonnay flavors.
Gin
Learn about legal requirements in the making of gin and the qualities of top shelf and lower shelf gins.
Porter and Stout
This course will teach you the basics of the difference between porters and stouts.
Sake
This course will introduce you to Sake and how it is made.
HR Basics Package | subscribe now
Package Pricing- Member Pricing: $25.00 | Non-Member Pricing: $30.00
Subscription Length- Monthly
Subscribe to any of these packages for up to 25 users per month in the CRA Training System. Providing this package to your staff, we will set up your account to distribute and view your staff progress for the package(s) you subscribed to.
Or learn more about purchasing access for a single individual.
Diversity in the Workplace
Learn about diversity and the benefits of working in an inclusive environment.
How to ask Open-ended Questions
Open-ended questions will help lead you to successful relationships with your customers, and this course will teach you how to create these types of questions.
How to Deal with a Difficult Customer
Learn how to help prevent burnout and manage increased stress when dealing with a difficult customer.
Violence in the Workplace
Learn the common underlying causes of workplace violence and bullying, plus how to identify, report and manage them.
Safety Basics Package | subscribe now
Package Pricing- Member Pricing: $25.00 | Non-Member Pricing: $30.00
Subscription Length- Monthly
Subscribe to any of these packages for up to 25 users per month in the CRA Training System. Providing this package to your staff, we will set up your account to distribute and view your staff progress for the package(s) you subscribed to.
Or learn more about purchasing access for a single individual.
Slips, Trips & Falls
Get you an overview of common slip, trip, and fall hazards in the hospitality industry and learn how to recognize potential hazards to prevent injuries.
Cuts & Lacerations
Prevent or reduce cuts and lacerations in the workplace by learning the correct use of tools and protection equipment in environments where slicing, cutting, and handling sharp objects are part of the job.
Fire Extinguisher 101
This course covers the basics of fire extinguishers, and you will learn about the different types of fires and which fire extinguisher to use in each case.
Proper Lifting
Properly lifting and carrying items can help prevent the most common injuries. This course will show the proper techniques to reduce these injuries.
CRA Training Program – Back to Basics Packages Cost
No matter the size of your restaurant we’ve got the subscription type to meet your needs.
Sign up today! You will be able to assign the main profile during the registration process.
After the main profile has been granted access to the training system, they will be able to invite learners to take the courses.
If you have any questions, please contact Macy Fitch at mfitch@calrest.org and she will be happy to assist you.
A quantity of 1 equals 25 users a month per the package(s) you select. If you need more users, increase the quantity during checkout.
*Monthly Payment Plan | The CRA requires a monthly recurring payment plan for your CRA Training System portal (Safety Basics Package) subscription. Under this plan, you may pay your CRA Training System portal subscription with either a credit card or debit card that will be charged on or around the 25th of each month. I hereby authorize CRA to initiate credit card charge(s) or debit entries to the account indicated. Authorization for charge or debit entry to remain in effect until written notification is received by the CRA.
A quantity of 1 equals 25 users a month per the package(s) you select. If you need more users, increase the quantity during checkout.
